ABOUT US
A non-bank that’s built for Aussie brokers.
Fast, nimble lending backed by over 25 years of experience.
The lender on your side
For more than 25 years, First Federal has been helping Australians get loans across the line with speed, consistency and that little bit of extra care. We’re big enough to deliver on complex applications, yet sagile enough to make quick, smart decisions.
Our goal is simple: make lending easier for brokers, and better for borrowers. With a strong network of aggregator partnerships and a track record of repeat business, we’re trusted across the country to deliver loans that work in the real world.
Experience you can count on
Our leadership team brings decades of experience in lending, credit and broker support.
They’re hands-on, accessible and committed to keeping loans moving at every stage.
James Angus
With over 25 years of industry experience, James knows what it takes to grow a lending business and is committed to supporting brokers at every step. He’s passionate about keeping things fast, easy and personal, and outside of work he also serves as the Ringmaster at the Sydney Royal Easter Show, commanding the Main Arena on horseback across all ten days of the event.
Kristy Nel
With more than 15 years in banking and finance, Kristy brings deep expertise across credit, sales and team management. She has played a central role in building First Federal’s operations, credit frameworks and leadership capability, driving both growth and service excellence. Kristy is passionate about developing people and delivering outcomes that balance strong risk management with a genuine focus on customer experience.
Meet our BDM team
Real people. Clever lending. Our BDMs bring the experience, insights and support you need. More than just contacts, they’re partners who back you from scenario to settlement.
Credit team
Our credit team looks beyond the numbers. They work closely with brokers to understand each deal and deliver fair, timely decisions.
How we're different
We know our stuff
With over 25 years in the Australian lending market, we’ve seen it all – from first homes in the suburbs to commercial properties worth tens of millions. That experience means we know how to navigate challenges, anticipate roadblocks and keep loans moving.
We’re trusted by brokers and backed by strong partnerships with major aggregators nationwide. We’ve earned that trust through consistent delivery, competitive rates and an approach that puts long-term relationships ahead of one-off wins.
Nimble solutions
We can review scenarios the same day they are received, and we work to clear, consistent SLAs so you always know where things stand. Our low-touch paperwork and clear policies are designed to make it easier for you to get applications moving without getting stuck in admin.
From application to settlement, we focus on momentum, so brokers can deliver results to their clients.
A human approach
We believe lending works best when people talk to people. With First Federal, brokers have a dedicated BDM who knows your business and your clients, and is only ever a phone call away. Brokers also get direct access to our credit team, so questions are answered quickly and decisions are made with the full picture in mind.
Our loan range is built to suit real-world needs, from everyday home loans to complex commercial lending. If a situation doesn’t fit a standard policy, we’ll work with you to find the right solution.
The First Federal way
Straight-shooting
Clear, honest answers without the fluff.
Efficient
Less admin and red tape, more effective processes.
People first
Real relationships and stories matter.
Clever
Quick, smart solutions from finance experts.
How brokers win with First Federal
Real examples of how we’ve helped brokers move loans from scenario to settlement.
